Last Updated: July 8, 2026
Welcome to NayaFlora. These Terms of Service ("Terms") govern your access to and use of the NayaFlora website, products, and services. By accessing our website or placing an order, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue using our website.
Eligibility
Our website is intended for individuals who have reached the legal age of majority in their jurisdiction or who are using the website with the permission and supervision of a parent or legal guardian.
By using this website, you confirm that you have the legal capacity to enter into a binding agreement.
Use of Our Website
You agree to use this website only for lawful purposes and in accordance with these Terms.
When using our website, you agree not to:
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Violate any applicable federal, state, or local laws or regulations.
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Submit false, misleading, or fraudulent information.
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Attempt to gain unauthorized access to our systems or customer accounts.
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Interfere with the security, operation, or performance of the website.
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Upload or distribute viruses, malicious software, or harmful code.
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Use automated tools, bots, or scraping software to collect website content without our written permission.
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Use our products or services for unlawful or unauthorized purposes.
We reserve the right to suspend or terminate access to users who violate these Terms.
Product Information
We make every reasonable effort to ensure that product descriptions, images, specifications, and pricing are accurate.
Because product colors may appear differently depending on your screen or device settings, slight variations between website images and the actual product may occur.
We reserve the right to correct typographical errors, pricing mistakes, or inaccurate product information at any time without prior notice.
Pricing and Availability
All prices displayed on our website are listed in U.S. Dollars (USD).
Product availability may change without notice. Adding an item to your shopping cart does not reserve inventory or guarantee product availability until your order has been successfully placed and confirmed.
Orders
After an order is submitted, you will receive an order confirmation email acknowledging that we have received your order request.
We reserve the right to refuse, cancel, or limit any order if we reasonably believe that:
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Payment cannot be successfully verified.
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Fraudulent or unauthorized activity is suspected.
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Product availability has changed.
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Pricing or technical errors have occurred.
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Compliance with applicable laws requires cancellation.
If payment has already been completed for a canceled order, an appropriate refund will be issued.
Payment
Payments on our website are processed exclusively through PayPal.
By submitting payment, you represent that you are authorized to use the selected payment method and that the payment information provided is accurate and complete.
Shipping, Returns, and Refunds
Shipping, returns, and refunds are governed by our separate policy pages.
By placing an order, you acknowledge that you have reviewed and accepted our Shipping Policy and Return & Refund Policy.
Intellectual Property
All content available on this website, including but not limited to:
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Text
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Product descriptions
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Images
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Logos
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Graphics
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Icons
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Website design
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Software and other materials
is owned by or licensed to NayaFlora and is protected by applicable copyright, trademark, and intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
User Content
If you voluntarily submit reviews, comments, photographs, or other content to our website, you represent that you own the necessary rights to that content.
By submitting such content, you grant NayaFlora a non-exclusive, worldwide, royalty-free license to display, reproduce, and use the content solely for operating and improving our services.
We will not use your personal information or identifiable images in advertising or promotional materials without your prior consent.
Disclaimer
Our products are intended for decorative purposes.
To the fullest extent permitted by applicable law, the website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.
Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable law.
Limitation of Liability
To the extent permitted by applicable law, NayaFlora shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of, or inability to use, our website or products.
Our total liability for any claim relating to an order shall not exceed the amount paid for the applicable product, except where otherwise required by law.
Indemnification
You agree to indemnify and hold harmless NayaFlora, its employees, affiliates, and service providers from claims, damages, liabilities, and expenses arising from your violation of these Terms or misuse of the website.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of New York, United States, without regard to conflict of law principles.
Nothing in these Terms affects any mandatory consumer protection rights available under applicable United States federal or state law.
Changes to These Terms
We may revise these Terms from time to time to reflect changes in our business operations, legal requirements, or website functionality.
Any updates will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes become effective constitutes acceptance of the updated Terms.
Contact Us
If you have any questions regarding these Terms of Service, please contact us.
Brand: NayaFlora
US Warehouse
167 Madison Avenue, Suite 205
New York, NY 10016
United States
China Factory
Workshop No. 8, Northwest Corner of the Intersection of Xi'an Road and Hongda Road
Panhe Street, Sheqi County
Nanyang, Henan 473300
China
Email
service@nayaflora.com
Phone
+1 (631) 253-1871
Business Hours
Monday–Friday, 9:00 AM–5:00 PM ET